For Indian travel agencies & corporate planners

Organise a request-based Vietnam booking workflow

This trade workspace explains the actual request-and-confirm process. It does not present a login screen or imply that rooms, tariffs or vouchers are available through a self-service booking engine.

Tailored to the actual briefIndia office, New Delhi

Turn the opportunity into a defined file

The decisions behind the proposal.

Use one file reference, one authorised contact and one approved itinerary version. Record whether each service is requested, quoted, held or confirmed, then track the next action and deadline. Agree how payments and vouchers will be communicated before clients travel. If your agency requires API connectivity, automated markups or live inventory, discuss those requirements explicitly rather than assuming they exist. A structured direct workflow can still be clear and efficient when the boundaries are documented; it is different from instant online booking.

Illustrative brief to adapt

A request log instead of an implied instant booking

Use a file reference to track requested services, quoted alternatives, approvals and actual confirmations. A room can remain pending while other parts of the itinerary are agreed. Recording those states explicitly is more reliable than treating a quotation screen or email response as proof that every service is booked.

Different choices. Different implications.

Compare the service specification

Organise a request-based Vietnam booking workflow: request options
ChoiceWhat changesQuote / planning context
RequestThe agency submits a defined fileNo inventory commitment yet
Quote and revisionScope and terms are reviewedTrack version, validity and approvals
ConfirmationAgreed services are documentedIssue documents under the actual process

A file-control structure

Trade operating file · 7-day sample brief

Adapt these stages to the actual agency file and supplier agreement. They do not confirm inventory, commercial terms or an operating commitment.

  1. Stage 1

    Agency brief

    Identify the file type, dates, passenger assumptions and requested service standard.

  2. Stage 2

    Route and suppliers

    Define nights, movements and preferred versus acceptable alternatives.

  3. Stage 3

    Commercial review

    Check validity, inclusions, currency and payment conditions in the written proposal.

  4. Stage 4

    Pre-operation

    Reconcile passenger details, rooming, dietary requests and actual flight sectors.

  5. Stage 5

    Delivery and changes

    Use named contacts and the agreed approval process for amendments.

Keep the whole journey visible

Commercial and movement context

Arrival and return planning

Assign ticketing and flight-change responsibilities separately from ground handling. Arrival schedules must be reconciled with the final passenger file.

Requested arrival
Gateway agreed in the agency file
Requested departure
Gateway agreed in the final operating version

Quote-specific trade terms

Trade terms are quote-specific and confidential. Record passenger count, rooming, currency, validity and supplier release conditions before resale.

No public net-rate table or allocation is implied. Discuss the actual currency, units and validity directly.

Specific to this package decision

Four questions worth resolving.

Is there a self-service agent login on this page?

No. The page supports a direct enquiry workflow and does not offer live booking, automated markups or instant room confirmation.

What should a file reference connect?

Use it across the itinerary, commercial proposal, approvals and operating updates so the team can identify the current version.

Does a quotation automatically generate vouchers?

No. Agree the confirmation and document-issuing process for the booking. A quote is not a voucher or service commitment.

Can an agency request a technology integration?

It can discuss requirements with the team, but no integration, API or inventory-feed capability is represented as currently available here.

For the broader background, read our vietnam b2b booking enquiries & portal checklist planning reference.

Confidential commercial discussion

Prepare a trade proposal request.

Include the company contact, operating file, rooming and approval requirements. Net terms are discussed directly; no confidential tariff is displayed on the public page.

b2b@maotours.com

India office: Ghitorni, New Delhi, Delhi 110030. Your enquiry is sent only when you send the draft from your email app. No booking or payment is made here.

Review your email draft before sending. Preparing the draft does not submit information to a booking system.