A useful starting point
Make the right choices from the start.
Ground handling is the execution layer of an itinerary. It includes the movements and handovers that connect hotels, airports, guides and activities. A transfer schedule should identify the actual flight, passenger count, luggage and pickup location. A sightseeing day should state the guide basis and vehicle scope. This level of detail prevents a sales itinerary from being mistaken for an operating order.
Compare your options
Use these distinctions to shape the enquiry. They describe planning alternatives, rather than confirmed inventory or priced offers.
| Planning choice | What to consider | Why it matters |
|---|---|---|
| Airport movement | Arrivals and departures | Flight tracking assumptions and meeting point |
| Touring day | Guide, vehicle and attraction sequence | Included hours and service limits |
| Issue handling | Supplier and agency communication | Named contacts and approval process |
Details that make the difference
Before travel, reconcile the latest passenger list with arrival and departure services. Identify the person authorised to approve additional costs if a flight changes or the group requests an unplanned stop. Confirm contact channels and escalation responsibilities for the particular booking. Share accessibility and dietary needs before the destination schedule is finalised.
Trade pricing, allotments, departure status and any special operating commitments need a written agreement. Confirm the currency, validity, rooming and participant assumptions, release dates and cancellation conditions. Public planning content is not a live supplier tariff, account approval or booking confirmation.
A better brief, a more useful proposal.
- Match passengers to each transfer
- Record guide and vehicle arrangements
- Define approvals for travel-day changes
- 01
Submit a defined file
Give the company contact, travel dates, route, passenger count and requested service standard.
- 02
Agree the operating scope
Separate ground operations, ticketing, specialist services and client communication responsibilities.
- 03
Approve the commercial version
Keep one current proposal and confirm material changes before resale or participant commitments.
Questions, clearly answered.
What information does a ground handler need before arrival?
Provide the final flight schedule, passenger numbers, rooming, luggage considerations, special requests and the approved itinerary version through the agreed booking process.
What needs to be confirmed before booking?
Trade pricing, allotments, departure status and any special operating commitments need a written agreement. Confirm the currency, validity, rooming and participant assumptions, release dates and cancellation conditions. Public planning content is not a live supplier tariff, account approval or booking confirmation.
From research to a real plan
Let’s shape the details around your brief.
Share your company contact, travel dates, passenger numbers, rooming and service scope. The team will use the brief to discuss a tailored trade proposal.
Open an email enquiryOpens your email app with this topic included. Review and send there, or use the India enquiry form. No booking or payment is made on this page.